About Us
At Matthysen Funeral Services, we understand that every farewell carries a lifetime of love, memories, and meaning. Our role is not only to provide a service, but to stand beside families with quiet strength, dignity, and unwavering compassion during one of life’s most tender moments.
Founded in 2003, Matthysen Funeral Services was born from personal loss and lived experience. After the passing of a close family member in 2002, our founders encountered firsthand the emotional weight families carry – and the profound difference that dignity, empathy, and respect can make during times of grief. In that moment, a commitment was made: to create a service that honours life properly, supports families sincerely, and restores dignity where it is needed most.
Our Founders
Our founders brought together a unique blend of professional excellence and human understanding. The director, formerly a Vice-Director at a tertiary institution, and his wife, a former senior customer service executive at a national power provider, combined their experience in leadership, operations, and service excellence to build a funeral service grounded in structure, integrity, and care.
Yet beyond professional expertise, it was their personal journey through loss that shaped the heart of the organisation.
Years Of Experience
Over the past 23 years, we have not only served families – we have also walked our own journey of loss. We have experienced grief personally, and we carry that understanding into every family we serve. It is this lived experience that continues to shape our philosophy: that every family deserves to be treated with gentleness, patience, and absolute respect.
Today, Matthysen Funeral Services remains a proudly family-led organisation. The business is now strengthened by the involvement of the founders’ daughter, a pharmacist and public health specialist, who brings a depth of community understanding, systems thinking, and operational insight. Her contribution reinforces our commitment to professional excellence, ethical practice, and continuous improvement – while preserving the deeply personal foundation on which the business was built.
Our Mission
To provide dignified, professional, and compassionate funeral services that honour every life with respect and excellence.
Our Core Values:
- Respect for every family and every life
- Dignity in every detail
- Compassion in every interaction
- Professional excellence
- Transparency and integrity
- Peace of mind for grieving families
Our Philosophy
We believe that a funeral service should never feel transactional. It should feel human, intentional, and dignified.
Every life is unique. Every farewell should be treated with that same uniqueness – handled with care, precision, and reverence. We are guided by a simple but powerful principle:
Respect. Dignity. Peace.
These are not just words to us. They define how we speak, how we serve, and how we show up for every family entrusted to our care.
What We Stand For
Matthysen Funeral Services is built on values that do not change with time:
- Dignity in every detail — from first call to final farewell
- Compassion without condition — meeting families where they are emotionally
- Professional excellence — structured, reliable, and seamless service delivery
- Integrity in practice — transparent, ethical, and accountable at all times
- Family-centred care — because grief is not a process, it is a lived experience
Our Promise
When you entrust us with your loved one, we treat that responsibility with the highest level of care and respect. We understand that in moments of loss, families do not simply need a service provider — they need calm guidance, steady reassurance, and a team that honours both the life that has passed and the people who remain.
At Matthysen Funeral Services, we do not take that responsibility lightly. We are here to serve with quiet excellence, to bring order to moments of chaos, and to ensure that every farewell reflects the dignity of the life it represents.Because in the end, we believe that every life deserves not just to be remembered — but to be honoured properly.
Community Work
Community School Uniform DriveThrough our community-driven School Uniform Drive, we support learners in need by providing school uniforms and school shoes. This initiative is rooted in our belief that every child deserves the opportunity to learn with confidence, dignity and pride.
Initiative 101
Initiative 101 reflects our commitment to serving the broader community by extending support to vulnerable individuals and families. The initiative focuses on promoting dignity, preparedness and peace of mind through meaningful assistance and community partnership.
Policies & Legal
Quick Links
Get In Touch
204 St Joseph Avenue
Eersterust, Pretoria
- Email: info@matthysenfs.co.za
- Phone: 072 093 6411
- WhatsApp: 067 123 1189
- Hours: Mon-Fri 08:00AM - 17:00PM
Sat 00:00AM - 13:00PM
Emergencies: Available 24/7
Mental Health Information line
0800 567 567
AIDS Helpline
0800 012 322
Donations Line
078 450 8343
